RV Jobs / Careers at InteractRV
Client Services Specialist
Client Services Specialist
About InteractRV
InteractRV is a website develoment and Internet marketing company that helps RV Dealerships use their websites and other online marketing efforts to increase sales and provide top notch service to current customers and new prospects. We are the preferred solution in the RV Industry by offering a well-rounded suite of RV web design and marketing tools and services that are designed to attract, engage, and persuade people toward each RV Dealership’s desires and goals.
InteractRV is looking for an ambitious, dedicated individual that is capable, and results driven. This person will be responsible for communicating and assisting clients day to day via phone and email. This is an opportunity to join a growing team, help shape future product/service offerings, and help RV Dealerships across the U.S. and Canada be successful with their Internet Marketing efforts.
Attitude
* Customer service attitude — will do whatever is necessary to take care of the customer efficiently and with
appropriate professional attitude, even if the customer is in error.
* Helping nature — desire to assist colleagues whenever necessary to contribute to the overall
value and growth of the company.
* Ability to bounce back from a difficult day or a difficult call and maintain a positive, supportive
attitude at all times.
* Self-starter — must be able to understand overall goals/direction but not require close supervision.
* Confident and assertive personality — without being pushy or aggressive.
Requirements
* Have a friendly demeanor and speak clearly.
* Able to listen, understand what the client is saying, and respond appropriately.
* Ability to focus and be productive in a home working environment.
* Successfully manage multiple tasks/projects at the same time.
* Good understanding of the Internet and marketing concepts.
* Minimum 1 year experience understanding basic SEO principles.
* Understanding of PPC campaign creation and management.
* Ability to create and write web content, articles, and advertisements.
* Working knowledge of MS Office (Word, Excel, Outlook).
* Excellent organizational and customer service skills in handling challenging assignments.
* Excellent typing skills.
Skills Desired
* General understanding of a RV Dealership's business operations.
* Working knowledge of Dreamweaver or other website management software.
Primary Responsibilities
* Assist clients with website changes and other Internet marketing needs.
* Creation and presentation of online marketing plans to clients.
* Proactively make calls and send emails introducing ideas and suggestions to improve client sales.
* Provide one on one and group product training to new and existing clients.
* Be resourceful and committed to finding the best solution for each customer.
Philosophy
Each team member at InteractRV is responsible for understanding our products and services and
the RV industry. Successful candidate will need a high degree
of flexibility, have the ability to shift priorities quickly, and change focus to address immediate needs while
maintaining momentum of many different client projects.
Benefits and Compensation
* $37,000 to $44,000 to start.
* Pay increases and bonus based on performance.
* Generous Paid vacation.
* No insurance currently offered.
Culture
InteractRVs' main office is in Midland, MI with a satellite office in Arlington, TX. Since 2001 our team has been committed to providing results driven innovative products and services. We all work together to delight our
customers every day. All of the team members work from home. We strive for excellence every day while having a culture to support each team member's life goals.
Next Steps
This is an exciting opportunity with tremendous growth potential. If you are a 'wheeler/dealer' looking to land for a couple of years, then don't bother. We want someone who is looking to be part of something for years to come. Email to careers @ interactrv dot com and please include a resume, work examples, and a cover letter telling us why you might be a great addition to our team.