How Can Call Tracking Help You?

by shauna May 11, 2009

Call Tracking can help on a number of different levels.  Most people assume that is just tells you where the call came from, but call tracking does MUCH more than that! 

If a customer were to call a dealership on a call tracking number, you would be able to gather all this information about the call (Plan Depending):

  • Listen to Call
  • Name of Caller
  • Phone Number of Caller
  • Geographic Location of Caller
  • Address of Caller
  • Answered/Voicemail/Hang Up/Other
  • Date of Call
  • Time of Call
  • Length of Call
  • How they landed on your site (PPC, Classified, Organic Search, and Many More)
  • Unique Caller versus Repeat Caller
  • And Much More!




Most dealers also assume this just helps gather information on the leads, but it can also do much more like:

  • Train Employees 
  • Improve Lead Follow-Up
  • Track Employees Performance
  • Start a Lead Follow-Up Guide 
  • Give a Better Understanding of where to Focus Marketing Efforts
  • Deciphering which Classified Sites are Worth Using
  • Managing PPC Campaigns
  • Tracking PPC Performance
  • Highest Traffic Lead Days 
  • Callers for RV Sales versus Parts Sales

We would love to speak more about the Call Tracking Services that InteractRV have to offer.  This can greatly improve your Online Marketing efforts, Increase Sales, Increase Employee Retention and much more. 

You can also feel free to give us a call at (800) 515-9672 for more information, or learn more information to start using our Call Tracking Services!

 

 

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