Update Notes January 2010

by Kevin W. January 13, 2010

These additions, changes, and fixes are now available for InteractRV Dealer clients

  • CHANGE: Sleeps label change from just Sleeps to Sleeps Up To to help protect dealership liability.
  • CHANGE: Switched the printable page on inventory pages to a better layout and removed unecessary information when printing.
  • FIX: Bug in page names when products have certain odd characters.
  • FIX: Customer Testimonials weren't displaying uploaded images correctly on the page.
  • NEW FEATURE: If you are part of the Redex group you can now send your inventory directly from your CP > Inventory Manager to the Priority Network website
  • PARTNERSHIP: As part of the RVingPlanet Family of Sites relationship interactive RV tow ratings should be available in the coming year.

These are some improvements designed to help you continue to be the best in your marketplace and give you an edge over your competitors.  If you have questions give us a call at 800-515-9672 ext. 4 and ask to speak to one of your team members today!

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There is Power in the RV Library

by Kevin W. November 3, 2009

We've heard it said many many time how much folks at the dealerships responsible for managing the inventory absolutely love the RV Library Lookup.  Just recently we had a situation where a salesperson fell in love with the RV Library as well.  Here's the story...

A salesperson calls one of his team members here at InteractRV and says ... "hey, I've got this guy who has come in looking at a particular Dutchmen floorplan that I have in stock.  However, he is also looking at a Forest River floorplan at my competitor that is very similar.  He says he likes the way he's been treated here and would like to see a side-by-side comparison of the features and benefits of both RV brands.  I know you guys (InteractRV) have this RV Library thing, do you have access to a 2009 brochure for this Forest River brand."

The team member opens up his browser, goes to the internal RV Library management control panel and shoots the salesperson the 09 brochure.  The salesperson was super excited and eager to get the deal done.

What I find amazing about this whole process is that the salesperson now has knowledge of a competing product that he had no easy way of getting.  And we've all heard the saying ... knowlege is power!

Since this happened I have been taking some notes and writing down some thoughts on how we might make the RV Library more accessible to InteractRV control panel users for purposes such as this salesperson had.  I'd love to hear your two cents on the idea.  Email me kevin at interactrv dot com.

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Update Notes October 2009

by Kevin W. November 2, 2009

These additions, changes, and fixes are now available for InteractRV Dealer clients.

  • NEW FEATURE: Tagging - Identify your RVs with high quality graphic tags like Last One, Sale Pending, Clearance, and many others.
  • SERVER UPGRADE: we've moved from really good servers to simply awesome servers to help your pages to continue to load fast.
  • PARTNERSHIP: InteractRV and RVingPlanet Family of Sites have partnered up to deliver new customers for InteractRV clients

These are some improvements designed to help you continue to be the best in your marketplace and give you an edge over your competitors.  If you have questions give us a call at 800-515-9672 ext. 4 and ask to speak to one of your team members today!

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Update Notes September 2009

by Kevin W. October 5, 2009

These additions, changes, and fixes are now available for InteractRV Dealer clients.

  • NEW FEATURE: DreamRV - Easily match prospective customers to RVs that fit their interests. Ongoing updated call lists. Revive old opportunities.
  • NEW FEATURE: Inventory Brochures -Use our RV Library or upload your own brochures.
  • CHANGE:  - Removed redundant Inventory Lot Fields on Maintenance | Dealer Info | Inventory Lots.
  • CHANGE: New features added to the control panel have improved instructions.
  • FIX: Updated PDF creation software so PDF's can be opened in older operating systems.
  • UPGRADE: Email Server - advanced anti-spam filtering and improved performance.
We just introduced the DreamRV feature this past month. It's easy to use and can start producing more selling situations within just a few days.  Seeing is believing.  Get with one of your team members to see how easily it might work for your dealership. Call us at 800-515-9672 extension 104.

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Update Notes August 2009

by Kevin W. September 3, 2009

These additions, changes, and fixes are now available for InteractRV Dealer clients.

  • NEW FEATURE: VMail -Right from your control panel you can easily create and send video email to your future and current customers.
  • NEW FEATURE: ClickToCall - Get your future customers calling you from your website.  All leads get put right into the Simple CRM making it super simple to keep track of them all.
  • NEW FEATURE: SendToFriend - Your site visitors now have the ability to tell their friends about a page or RV on your website with just a few clicks.
  • CHANGED: Inventory Detail Pages - display video, 360 tours, photos, and floorplans now all in one viewer area on the page.

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What to Look for in a RV Web Service Provider

by Kevin W. September 2, 2009

It's amazing to think that choosing a web service provider for your website and online marketing efforts can make a noticeable difference on your bottom line.  Who would have thought 5 or 10 years ago that the results your website produces would have such an impact?  As you consider your current provider or as you look for a new RV website design and marketing provider or even thinking of your current provider ... follow the steps below and make sure you are positioned to get the results you need from your website and online marketing dollars.

It's All Included

You will want updates to your website.  Some providers say 'It's all included' and some charge reasonably for the extra work.  If 'It's all included' have them show you examples on at least 3 of their current client websites where something substantial was requested and how long it took to get it done.  Saying it's included is one thing ... actually doing it is quite another.

Are You Making Progress?

Ask for at least 3 examples of new features or valuable improvements they've added to their offerings in the past couple of months.  Make sure they are a company that is progressive on things that will help you be successful at your dealership

Look for Depth

Ask to talk with at least two or three folks at the provider company.  Ask the other's a few similar questions as your primary contact to be sure everyone who will be on your team are all on the same page and can grasp what it is you are wanting to accomplish with your webste and online marketing efforts.  You know it takes good folks working with you at your dealershp to help you be successful.  Make sure your web marketing company does the same.

No Free Lunch

Promising everything under the sun for free or hardly any cost usually won't turn out well for you with your sales results.  I've NEVER ... let me repeat ... NEVER ... seen or heard of any product or service that was dirt cheap or free and promised the moon to EVER produce any value much at all.  The bottom line is you know that running a capable dealership requires folks with good attitutudes, experience, and skills.  Your web service provider should run their company no differently.

Too Good to Be True?

No person or company is perfect and shouldn't claim to be.  Ask them of one mistake they made with a client recently and how they handled it.  Mistakes are inevitable, but it is how they are handled that make the difference.  Be sure the company you are wanting to help with your online marketing efforts isn't arrogant, prideful, or unwilling to admit they make mistakes.

 

Following these simple steps will pay off bigtime and not leave you wondering or wishing you hadn't months later.

 

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Update Notes - July 2009

by Kevin W. July 31, 2009

These additions, changes, and fixes are now available for InteractRV Dealer clients.

  • CHANGED: Made Testimonial feedback field larger for longer testimonials.
  • ADDED: You Save now calculates on Thumbnail view for RV listing pages
  • NEW FEATURE: Testimonial/Feedback report so you can easily find/list all your testimonials and turn them on/off and even add a photo.
  • NEW FEATURE: Website Survey report so you can easily get a quick summary of what folks are saying about your website ... what they like and wish you'd improve.
  • CHANGED: Moved call tracking reporting around a bit so it loads more quickly.
  • CHANGED: Made call to action text links to buttons for better visibilty on the pages.
  • NEW FEATURE: Buyers Order PDF automatically created after the Build Your RV is completed by your website shopper.
  • FIX: Make by Type List - search results now display automatically without having to click again.
If you have questions about any of these additions or new features please call your IRV Team Member to learn more at 800-515-9672.

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Process Credit Applications in Half the Time

by shauna July 16, 2009

Credit Apps from your website to your lender in the blink of an eye.

InteractRV has recently launched a new credit application process that can save you time and in the end, money!

What if you could :

  • Have a future customer fills out your secure website credit app
  • Receive an e-mail or text notification letting you know the new credit app has arrived
  • Open the new secure credit app as a PDF that..
    • Looks exactly like your lender approved form
    • You can print and/or fax directly to your lender

Secure, Simple and Fast!

Contact a team member at InteractRV today about getting your credit app process faster and more accurate!!

Contact us at (800) 515-9672!!